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Holiday Inn Club Vacations

Engaged Employer

Perfect Company - Assistant Front Office Manager Holiday Inn Club Vacations Employee Review

5.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

I work in Resort Operations and love the company. The culture, PTO, benefits, staff, and the extra curricular programs are amazing. I’ve been with the company for over a year and love it! I learn new things everyday.

Cons

The only downside is that Sale lies to guests sometimes and we get the backlash. Sales also acts like they are higher than anyone in the company and can come off as jerks.

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Holiday Inn Club Vacations Response
1y
Thank you for taking the time to share your experience, and for all you do to contribute to our mission of being the most loved brand in family travel. We will be sharing your feedback with our leadership team, and please know the door is always open with your leaders if you have anything you'd like to discuss!

Explore other reviews about Holiday Inn Club Vacations

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

good management and atmosphere. best comp plan

Cons

too much training, very corporate

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

You get exposure to different sales styles, personalities, and ways of handling guests. Some coworkers and leaders were genuinely supportive and wanted to see people improve. It can be a good place to build and learn how to think on your feet. The earning potential is there for the right person and the team environment itself can be fun and energetic at times.

Cons

Training and coaching experiences can vary depending on leadership style. Success often depends not only on effort, but also on access to mentorship, tour volume, and real-time guidance. Communication and expectations between departments did not always feel fully aligned, which at times created confusion around development and performance goals. During slower seasons, limited tour flow can also make it difficult for newer representatives to build consistency and momentum.

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