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Holiday Inn Express

Engaged Employer

Beautiful Work Setting! - Guest Service Manager Holiday Inn Express Employee Review

4.0
Sep 24, 2013
Recommend
CEO approval
Business Outlook

Pros

This was an ideal job for anyone who takes personal pleasure resolving guest disputes. Management gives a lot of latitude with granting the Guest Service Manager the authority to resolve disputes which is invaluable.

Cons

Although training seminars are provided and encouraged "best practices" are not implemented in the workplace which is too bad. Holiday Inn requires ongoing seminars from all of their management staff but if what is learned is not implemented then you lose the value of those investments.

Explore other reviews about Holiday Inn Express

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedules, interesting guests

Cons

Difficult management, infighting, low pay

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