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Holiday Inn Express

Engaged Employer

Fun interactions with co-workers and customers. - Guest Service Representative Holiday Inn Express Employee Review

3.0
Oct 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, especially in the evenings. The work environment was uptight when managers were around but in the evenings when only the front desk assistant manager is around things are more relaxed. They hire several time-part employees instead of hiring 1 or 2 full-time employees. This way they don't have to give benefits to most of their employees.

Cons

Management really didn't care about their front desk employees. Not a lot of training for new employees and basically no opportunity to move into more senior positions if you start out in the front desk.

Explore other reviews about Holiday Inn Express

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedules, interesting guests

Cons

Difficult management, infighting, low pay

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