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Holiday Inn Express

Engaged Employer

Very positive, but cheap. - Front Desk Agent Holiday Inn Express Employee Review

4.0
Jan 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The training was great in Front Desk area. Overall, staff is very friendly and fun to be around. Yes, it's WV, but this location is pretty busy due to business travelers and university events.

Cons

Its a Holiday Inn Express, and has to abide by strict standards to keep the name. But, the location is owned by a regional LLC that owns about 10-12 other hotels (different brands too). Some of their hotels are in small, depressed, and poor towns. So, cost of living is much lower. However, Morgantown, WV did did not get hit by the housing bubble and unemployment has stayed low. Bottom line, the owners are choosing to be cheap. It's really stupid of them, because a lot of great employees have resigned for that reason alone.

Explore other reviews about Holiday Inn Express

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedules, interesting guests

Cons

Difficult management, infighting, low pay

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