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Holiday Inn Express

Engaged Employer

The hotel has their stuff together except for things they can't control. - Night Auditor Holiday Inn Express Employee Review

5.0
Jan 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Very nice hotel with ownership that actually knows how to run a hotel. This makes life on the employees easier, thus getting more out of the employees. Housekeeping actually cleans the rooms well. I was never scared about checking in a guest to a dirty room (other hotels yes, but NOT here). They had/have central reservations (thank the stars), the last thing a hotel employee wants is to answer 20 questions about reservations with 14 guests staring at you that are ready to check in. Meanwhile the guests are wondering why you are not transferring the call. VERY few hotels get this. Most are too cheap for central reservations and they lose sales because of it. So because they have central reservations the guest experience is much more pleasing and it pays for itself. Now why do other hotels not do this? It's because they do not know how to run a hotel and they are cheap. Have no fear at the Holiday Inn however they have you covered.

Cons

It's a hotel, they all have issues, there is just nothing worth mentioning here. All minor stuff that should not effect your employment.

Explore other reviews about Holiday Inn Express

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

So much downtime to whatever you want. Especially as a college student, I could do all my homework at work, and since I workout and play basketball, I could literally exercise there too. I was playing games on my laptop, switch, xbox, all at work because it was so chill and such an easy job.

Cons

Pay is not that good because you're not doing much work. Not really opportunity for growth unless you move to a different and nicer hotel.

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedules, interesting guests

Cons

Difficult management, infighting, low pay

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