employer cover photo
employer logo
employer logo

Holiday Inn Express

Engaged Employer

Toxic Work Environment - Front Desk Agent Holiday Inn Express Employee Review

1.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The employee hotel discount is as pro if you have time and money to travel.

Cons

The drawbacks of working at this hotel include a toxic work environment, substance abuse among management, and incidents of sexual harassment by guests. Employees often find themselves in dangerous situations that could lead to sexual or workplace violence. In case of a fire, management requires front desk staff to remain in the building despite the fire chief's instructions to evacuate. Failure to comply with this requirement may result in disciplinary action. Additionally, upper management significantly lacks ethical standards. Hourly employees are frequently asked to provide misleading information to guests about serious issues, such as credit card fraud, mold, and pest infestations. Given these serious concerns, potential employees and guests are advised against working at or staying at this hotel.

Explore other reviews about Holiday Inn Express

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The employees were wonderful to work with.

Cons

Can't think of any cons to post.

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Every day is different you never know what’s coming your way!

Cons

Some employees will not work as a team.

See reviews by: Helpful|Rating|Date|All