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Holiday Inn Express

Engaged Employer

It’s a spider web of smiles and lies. - Front Desk Agent Holiday Inn Express Employee Review

3.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

You meet awesome people here—guests and staff alike are made up of really beautiful people once you take the time to get to know them. There’s your occasional bad apple with guests, and if you’re used to having to deal with people, you know which battles are worth fighting for with the general public. For the most part, you have major support from management, and once you get into the rhythm of your work, and you like what you do, it won’t feel like work at all.

Cons

Management. As you climb in the ladder, you lose your patience for your employees—and the willingness to help. Initially, you’re invited to call whenever you need something. Overtime, it will be apparent that you are bothersome—and occasionally have the phone hung up in your face. Same thing goes for the maintenance man, who will invite you to call him whenever there’s a worker order, insist on it because he apparently gets double pay—but then will never come. You are left to figure it out and get a slap on the wrist later versus being trained properly and thoroughly the first time. Don’t tell your colleagues any personal information you don’t want shared.

Explore other reviews about Holiday Inn Express

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The employees were wonderful to work with.

Cons

Can't think of any cons to post.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits were decent

Cons

Good balance work life and time off

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