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Holyoke Medical Center

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Great place to work! - Financial Counselor Holyoke Medical Center Employee Review

4.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

I love my job because it is rewarding to be able to help people get insurance when they need it. It is at times challenging, but that is what keeps the job interesting! I have interactions with staff and patients in many departments, and have seen genuine care and commitment to our patients among all the staff AND upper management.

Cons

Some of our buildings are very old, and the hospital has not yet been required to install elevators in those buildings. Most of them are only used by staff and not patients, but we have some staff, myself included, who have difficulty climbing several flights of stairs to attend meetings. If funding became available, I'd like to see elevators installed.

Explore other reviews about Holyoke Medical Center

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work/life balance

Cons

many departments stuck in their ways and not open to trying new tech to improve processes.

5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's small enough to really get to know your coworkers which in turn enhances team work and moral. Employees like each other, and enjoy working together, Many have been there for 10+ years. It's the closest to "we're like a big family" being legit than any local hospital system in Western MA. The senior leadership is genuinely invested in supporting the staff, the organization, the community, and the patients. It's refreshing to have a senior leadership team that is approachable and responsive.

Cons

It's a small community hospital so funds are not as exuberant as some of the other health systems in MA and CT, but it's leadership is resourceful and transparent with how funds are utilized.

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