employer cover photo
employer logo
employer logo

Holyoke Medical Center

Is this your company?

Phlebotomy - Phlebotomist Holyoke Medical Center Employee Review

2.0
Jan 22, 2014
Recommend
CEO approval
Business Outlook

Pros

This is a good place to get your foot in the door if you are a NEW Phlebotomist. You will learn a lot due to the other employees passing off their work load but as soon as you gain enough experience to find work elsewhere, RUN FOR THE DOOR! if you have experience, don't waste your time. Go somewhere where you'll be paid what your worth.

Cons

To sum up the phlebotomy department specifically: IT SUCKS!! I If you are not personal friends with with the female supervisor or don't figure it out in time to kiss her and her cliques' butts, you will get no where fast. Almost all new employees are treated as gofers and the worst thing you can do is stand up for yourself about it. It's easy to get burned out in this dept. because the supervisor will assign duties that only her friends are trained to do which require you to sit down at a computer or general busy work, while everyone else is going to every floor and department of the hospital to collect blood from patients. The same people have the same two hours of computer time every day. When asked to be trained to do the things that the "clique" gets to do, the excuse is always "it's too busy." In other words, 'I need you to keep working so my friends can keep slacking.' New positions that become available are quietly posted and filled so that the friends of the supervisors get them before any one even knows there was even a new position, whether they have more seniority or not. No one that the supervisor is friends with has anything damaging in their employee file, no matter how habitually late they are or how many mistakes are made. It always gets covered up, but to anyone outside of the circle, everything is documented, no matter how big or small the incident. Lastly, as much as they will deny it, most of the "clique" are straight up racists, mostly against hispanics or any one who can't understand or speak English.

Explore other reviews about Holyoke Medical Center

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work/life balance

Cons

many departments stuck in their ways and not open to trying new tech to improve processes.

5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It's small enough to really get to know your coworkers which in turn enhances team work and moral. Employees like each other, and enjoy working together, Many have been there for 10+ years. It's the closest to "we're like a big family" being legit than any local hospital system in Western MA. The senior leadership is genuinely invested in supporting the staff, the organization, the community, and the patients. It's refreshing to have a senior leadership team that is approachable and responsive.

Cons

It's a small community hospital so funds are not as exuberant as some of the other health systems in MA and CT, but it's leadership is resourceful and transparent with how funds are utilized.

See reviews by: Helpful|Rating|Date|All