Good place, good pace. - Home Health Aide Home Instead Employee Review

5.0
Jul 12, 2017
Recommend
CEO approval
Business Outlook

Pros

You can accept only the shifts you can fit into your schedule. There is a lot of work available once the snow birds arrive so you might get a lot of calls. They like to recognize exceptional caregivers so if you fall into that category be prepared for a lot of praise. The office staff is nice. The receptionist is friendly and makes you feel at home. The pay during the week is 11.00 per hour, but the weekends is 13.00 per hour which is considerably more than other agencies in the area pay. Once every 4 months there is a caregiver meeting and you are compensated for your time with a gift card. If you accept last minute shifts and they are in a pinch they will give you a gas card. That is a very nice perk. Also, at your annual review you get a bonus based on base rate of pay and the hours you worked. It's a formula they have and that too is a very nice perk. Also, when you refer another caregiver and they work at least 50 hours you get a 200.00 bonus.

Cons

Sometimes there are difficult clients and you have to pay attention to what the scheduler tells you or you might walk into a disaster.

Explore other reviews about Home Instead

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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