Not Worth Your Time - Home Health Aide Home Instead Employee Review

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

It was nice meeting new and interesting people, and the hours were very flexible. Good place to get your foot in the door, as they pay for your certification.

Cons

No benefits or room for advancement. The pay was laughably low, and seemed to border on illegal. Overnight shifts were paid a flat rate of $60 for 12 hours of work, making your pay average out to way less than minimum wage. I had several clients who required home health care (help with bathing, using the restroom and changing depends, vitals, etc.), but was only paid at the companion rate of $8 an hour. Companion pay and home health pay were paid out on separate paychecks, so even with working 40+ hours per week, you still couldn't accrue overtime.

Explore other reviews about Home Instead

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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