Great work with good people, but not a sustainable salary. - Anonymous employee Home Instead Employee Review

4.0
Dec 2, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are wonderful, the company will find you any hours you want as long as you do your part. Due to my family's needs, I've had to ask for different shifts and my employers were more than willing to work with me. Home Instead also provides a thorough training program which includes having supervisors who can come to your rescue in situations you don't feel comfortable with. I've also had the opportunity to meet some pretty amazing people just as a caregiver.

Cons

1- There may come a day when you come to work and your client is deceased. It is kind of the nature of the work: making people comfortable in their last days. But when it happens, it's tough. 2- The pay is just above minimum wage. You do get raises, but it's not quite enough to support a family on. I've considered taking on a second job. 3- It can be emotionally taxing. This sort of work is definitely not for just anyone. It's really easy to get burnt out.

Explore other reviews about Home Instead

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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