Bills Themselves as a Christian Employer - Anonymous employee Home Instead Employee Review

1.0
May 10, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule if you play by management's rules

Cons

Management encouraged open lying to clients and clients families by caregivers, mainly about where a caregiver was from or how long they had worked for the company, or to downplay events or situations that a client may find distressing Management played favorites with regards to scheduling caregivers for client care, if they didn't like you you weren't getting hours If you were unavailable for a shift on short notice they would call you back with a story (i.e. client was given advance notice by another caregiver, as was the office and they failed to find adequate coverage then lied about why the shift needed covering) about why they needed you to cover

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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