Phenomenal Experience as an Employee - Anonymous employee Home Instead Employee Review

5.0
Jun 18, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to significantly impact people's lives one family at a time, come enjoy flexible work hours, great training that makes you feel equipped and confident to walk into any situation, and incredible support from the staff at Home Instead. You will walk away from your shifts knowing that the excellent care you provide for clients changes lives, and the transferable people skills that you'll learn through the variety of clients will benefit you for the rest of your life. You will find countless life-giving moments with seniors through laughter and conversations, as well as benefit greatly from the unique way Home Instead is structured. I have had an absolutely phenomenal experience as an employee of Home Instead. If you want to change lives through strategies that enhance people's independence, and care deeply for people, you will fit right in at Home Instead!

Cons

Mileage is only reimbursed when you are driving the client, not the distance you may travel from client to client during the day.

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5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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