Great as a fill-in. Stay away if looking a career. - Anonymous employee Home Instead Employee Review

3.0
Sep 10, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Understands the need for continuing education. In Vero beach, jobs are plentiful. The more you say "yes" to a job, the more they hours you get. CLEAN CLEAN, & CLEAN. They're great at adhering to the laws. Will step up for caregiver/home health employees, when need be. Really try to match client with caregiver. I worked over 45hrs andthey still call me for other jobs. I have to say no, but when i need the money I will say yes.

Cons

Home Instead starts off at the highest paying in the area at a whopping 10 something an hour. Hope you like it! because that's where you'll stay forever! No loyalty points here. They charge clients more for night and weekends, but don't pass that on. OH wait, you get an extra 50 cents for weekends. Nothing more for night so I don't bother. The mandatory meeting is a bunch of clapping and nonsense. Sit down, listen to how great it is, take a gift card and call it a day. You don't get to know your co-workers.

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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