Pros
Matched clients with same interests
Cons
Not good scheduling manager
HR lied
When they said $1 per mile when transporting clients, they did NOT reimburse at that rate
Payroll/paystubs unclear to intentionally confuse caregivers
CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees.
They allow clients to be racially biased and hateful towards their caregivers
NO BENEFITS and things they advertise are not true!
No real flexible schedule that they promote and promise in the job ads
NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares
Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.