Great experience. - Anonymous employee Home Instead Employee Review

4.0
Jul 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very friendly, helpful staff. Great chance to meet some very interesting people/patients. Good overall experience. Leadership and training were really good, and many opportunities for continued education. The senior management was very understanding and helpful in every aspect of the job.

Cons

Clients are always changing, making it sometimes difficult to find a long-term patient. Also it is common to be contacted outside of working hours quite often as their clients are always new and in immediate need of care. The pay isn't very high considering the importance of the work, but that is more cultural issue than it is a company issue. Care givers deserve higher pay in general.

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5.0
May 20, 2026
Recommend
CEO approval
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Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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