WOW - Home Health Care Giver Home Instead Employee Review

2.0
Nov 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Can't think of too many pros really

Cons

Everything seems fine at first.Then you realize that it's really not They allowed some of us in senior's homes before our background check was back. Then I told them the man I cared for was so much better and he didn't need as many hours and my back was bad also so i wanted to work the minimum amount of hours ..Well my boss and owner of the company, Alison, HOUNDED texted and bothered his son for more hours or to replace me with another person. It was truly sickening how greedy they are.. They also overcharged my man for months for one hour and knew it .I've heard from other employees they do that all the time. After I received a great review and perfect care of the gent I care for..... I got a whopping 25 cent raise!!!!!!! I laughed at that..They charge $22 an hour and pay us $ 9??? Greed!

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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