Schedule and Pay - In Home Non-medical Senior Care Giver Home Instead Employee Review

4.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

The Scheduling staff is well organized and considerate of the Caregiver's availability. The requests to fill in last minute shifts is with full regard to the Clients needs and the option given the Caregivers to Fill In is truly optional. I understand that flexibility is needed when last minute demands are offered. I know I can say No without explaining myself.

Cons

After completing 90 days of shift work I would appreciate the consideration of increased hourly wage. Also I would appreciate feedback from Management on my performance to be able to advance and/or obtain increased wages.

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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