Unethical Unprofessional - Care Giver Home Instead Employee Review

1.0
Aug 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the clients are good people just needing someone who is attentive.

Cons

1.Owners are only supportive of family members.That's their bread and butter.NO support from the Managers regarding any issues with family,extended family. 2.Despite making it clear you cannot work certain hours,they push clients down your throat.Again,they get paid by family. 3.Unethical,Illegal practices where as Goverment Agency's had to protect employees from the Owner See.Dept of Labor Standards

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Home Instead Response
3y
Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management. If you would like to provide more details about your experience with this office, please feel free to contact Toni Schmitt/Tim Mudgett, Brand Advocate and Ombudsman, at 888-484-5759.

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5.0
Mar 19, 2026
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Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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