They worked with me and my schedule - In Home Caregiver Home Instead Employee Review

5.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Very flexible They train, and have more training in different aspects throughout your career Once you’re comfortable with certain clients, you’ll likely stay with them. The best caring schedulers

Cons

Their CPR trainer needs to update herself for new recommendations Have to be vigilant of your PTO You have to buy your gear Not their fault, but the app sucks, a if am shift cleans a bathroom why would pm shift clean it again, better communication is needed specially for long term patients’ other caregivers. Maybe a once a quarter staff meeting for all caregivers for one fam The worst is the promotion of isolation. One caregiver is kept isolated. Very few possibilities to get together and see how things are with each other. If one has gone through something, their experience will be helpful to the others

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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