Pros
If your franchise is up to date, you'll get your paystub in your email. Mandatory meetings usually include refreshment.
Cons
They regularly take on clients whose needs cannot be met if you follow the rules, such as not lifting/pushing/pulling more than 20 pounds, not dispensing medication, and only doing light housework. You are expected to do tasks and keep your mouth shut, and if you're injured they won't pay workers comp because technically you broke the rules. You will be called very frequently, sometimes multiple times a day, to take fill-in shifts, unless your availability is for overnights or if you are a male, in which case you will get very little work. Office staff rarely bothers to check your availability or current schedule before calling you. If you are sick, you'd better be dying because a doctor's note is required. You will literally be told to go to your shift sick with a fever, even if your client might get sick, because there will never be anyone to cover you. Office staff is supposed to fill in, especially after hours, but they rarely do. If you go above and beyond for a client or for the franchise, if you are a stellar employee, if you do whatever is asked of you and more, you MIGHT get a "thank you". The ACTUAL rewards, such as Caregiver of the Year, and anything that comes with a bonus, only go to the office staff and maybe one of their favorites. What little training you receive is pretty useless. No training for lifts, transfer equipment, medical devices etc. The dementia training is ok but is very basic. When you take a fill-in shift, you will often have no idea what you are getting into because the client info in the system is usually badly out of date, incomplete, etc. As a result you can end up in a very bad situation, one you would never have agreed to if you'd known. No benefits, but they will try to sell you Metlife. This is an extremely conservative Christian organization and they cater to a similar clientele. Watch what you say.