I feel that benefits and vacation/ sick days should be available and more work hours. - Anonymous employee Home Instead Employee Review

4.0
Mar 24, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the best reasons is the flexibility of the schedules, you pretty much make your own schedule to fit your needs. Also, the staff is very respectful and friendly. Anytime you need time off, as long as you ask in advance, you get the time off that you need. Last, but not least, they personally call you and tell you when your client has praised you. They call you to tell you how good you are doing, which makes you strive to become even better at what you do.

Cons

The only downside I have found is that I can not get enough hours. I only work 20-22 hours a week because I cant work overnights or weekends. Which is somewhat my fault, I just feel that they could find me at least one other client during the week.

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5.0
Mar 19, 2026
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CEO approval
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Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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