Great! They are able to work with my limited schedule and understand when i need time off. - Anonymous employee Home Instead Employee Review

5.0
Mar 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They will work with almost any schedule, whether you want to work 12 hour shifts or just a few hours a day.They are understanding if you need time off or call in sick the day you are to work. They will listen to you when you have a concern about your client and will sit and listen to you when you need to vent about a client. They work around the clock finding a you a client. They treat you with respect and dignity.

Cons

The pay could be a little better. It's ok, but not great. However, it is a lot better than it was when I worked there in 2004. Sometimes they will call you and ask you to work asap when you are off. However, i understand they have to do that when someone else calls in sick.

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5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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