My experience with Home Instead - Anonymous employee Home Instead Employee Review

4.0
Mar 26, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many good reasons to work for Home Instead. There isn't to many jobs today that no matter where you move or relocate you still have your job. With Home Instead it is based in most if not all of the 50 States within the U.S. The Job its self, is very rewarding. We work with the elderly and their families to provide the best available in home, non medical care. At the end of each day you feel very good about yourself and you know that your service was very helpful for your client and their family. The pay is quite competitive and raises are based on your hours served. You can earn a $200.00 bonus for referring a new caregiver to the company. Once the new employee works 50 hours, you get the bonus. Also, at any random time you may receive a letter/card in the mail with a gift card in it for a local store/gas station if the management feels you deserve it. I myself, have received several over the past two years of my employment. They have very nice caregiver meeting four times per year. This gives us caregivers the opportunity to talk to one another about our clients and to get to know one another. They serve a delicious meal and give out awards to caregivers for completing different amount of hours served. You also get paid for attending the meeting by choosing a gift card for several local stores. When it comes to needing time off they are very understanding and grant any caregiver time off as long as the time off is requested two weeks in advance. Home Instead also has a no drug policy. When first hired you must pass a drug screening test and throughout your employment with them you may be tested again at any random time. This makes me feel much better about the other caregivers I work with and the welfare of our clients. The Home Instead office is on call 24 hours a day. When you are out on the job and need to call for any reason their there for you. Overall I would recomend this job to anyone that likes being with the elderly and wants to make a difference in their lives.

Cons

There isn't to many cons I can think of. I think the one thing that bothers me the most is that you only get four days a month off unless you request to have off. You get every other Saturday and Sunday off. That doesn't give much time for yourself. It's best to plan ahead any activities you may be doing so you may request off if neccesary. Lastly, we only get paid twice a month. We get paid on the 15th and the last day of the month. This means you need to know how to handle your money wisely or you will be broke before it's time for your next pay day.

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5.0
Mar 19, 2026
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CEO approval
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Pros

Flexible hours, meeting new people and providing for a need for a loved one

Cons

The cost of the health insurance is expensive.

1.0
Jun 12, 2026
Recommend
CEO approval
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Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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