Don't care about Care Pros - Care Provider Home Instead Employee Review

2.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

They pay decently and are open about it.

Cons

I was accused by a client of sleeping on the job, which I had not done, so was put on probation but was not told what that entailed. I signed a paper saying that the client said I fell asleep and that was it, but unbeknownst to me, they added a bunch of stuff to the paper later, making it look like I agreed to arbitrary probation terms, which I knew nothing about. A week later I was fired for breaching these probation terms I had not agreed to. I was denied unemployment because of the signed paper to which I had "agreed" to the probation terms.

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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