Great place for students and those who truly care to work. - Care Giver Home Instead Employee Review

5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility with schedules was awesome, before I went full time, and was a college student, they were able to find shifts that didn't interfere with school. Also at that time, they had an awesome pickup method if you wanted a one off shift here and there for some extra hours. Pay was decent, job duties fairly well outlined, clients were kind (most of the time). They also always did a 2 person introduction, so you weren't just going to someone's house without another caregiver or the overhead staff to meet a client for the first time. Also you get to build wonderful connections with the people you are caring for, and knowing that you are truly making a difference in their lives through companionship, care, or reprieve for their loved ones.

Cons

As a full time carer, it was slightly harder to fill a schedule, just because clients had different times that they needed you and that didn't always align with your current schedule. Also, the initial induction was difficult if you haven't had much caring experience. They did do a couple hours of training and then 1-2 shadow shifts to help combat this, but perhaps skills reviews would have been helpful. Finally, not much room for upward mobility. It is the nature of the job unless you want to go into management and no longer doing direct care.

Explore other reviews about Home Instead

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, no cap on OT, great work life balance

Cons

None for me personally. I really do enjoy working for my company.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Matched clients with same interests

Cons

Not good scheduling manager HR lied When they said $1 per mile when transporting clients, they did NOT reimburse at that rate Payroll/paystubs unclear to intentionally confuse caregivers CarePros who have been loyal to the company have been shat on with lower wages than new-hire employees. They allow clients to be racially biased and hateful towards their caregivers NO BENEFITS and things they advertise are not true! No real flexible schedule that they promote and promise in the job ads NO policy written for things that are unclear for example being on call phones are not provided and time is not paid for unless actively providing cares Management will tell lies to the families about why you don't want to be with a certain client every day of every week and will blame it on them being a difficult client when communicating to the family when in reality schedules and availability with classes does not align. Even with proper notice, the scheduling manager will have attitude and try to convince you that you are the one with the problem even though she does not care to take the time to fully understand each persons preferences or availabilities.

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