Take better care of your employees - Merchandise Associate HomeGoods Employee Review

2.0
Jan 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Love the customers and the merchandise! With this work, busy is the word! You always are involved in all the different roles from customer service, to back room processing, merchandising and stocking displays. You do it all for a very little pay. I clean the bathrooms and sweep the floors because we don't have a custodial person or cleaning company in our store. In a 5hour part time shift. I walk more than 6 miles sometimes it can be as high as 9 miles in 5 hrs. The store is understaffed with some poor employee moral. There is no back room staff. Be prepared to process the truck deliveries. Empty tanks, merchandise and run back and forth to the registers like a ping-pong ball! Oh and the shared bathrooms with the customers is the grossest! Topped off by a filthy employee lounge. Communication from management is also not very good. There is not enough follow up between managers and employees.

Cons

With this work, busy is the word! Which makes the time go by fast. You are always involved in many different roles. From customer service, to back room processing, merchandising and stocking displays, furniture moving and assembling. You do it all for a very little pay. I clean the bathrooms and sweep the floors because we don't have a custodial person or cleaning company in our store. During a 5hour part time shift. I walk more than 6 miles sometimes it can be as high as 9 miles in 5 hrs. The store is understaffed with some poor employee moral. There is no back room staff. Be prepared to process the truck deliveries. Empty tanks, merchandise and run back and forth from merchandising to the registers like a ping-pong ball! Oh and the shared bathrooms with the customers is the grossest! Topped off by a filthy employee lounge. Communication from management is also not very good. There is not enough follow up between managers and employees.

Explore other reviews about HomeGoods

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers and a steady wpaycheck. And meeting some great people. The discount is nice.

Cons

This company likes to put all the work on its associates. Anything that’s grunt work or where you have to get your hands dirty. All they care about are pushing out those credit cards. I’ve seen some of the best employees quit because they’re burnt out and don’t get scheduled any hours. I don’t blame them. I’m looking for another job as I type this. My body hurts and I’m being abused physically and taken advantage of.

See reviews by: Helpful|Rating|Date|All