Pleasant but Hard- work is required - Cashier/Customer Service HomeGoods Employee Review

3.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Good amount of hours given, great hard-working associates, and will work with your schedule. Getting to interact with so many great people is the best thing about the job. You will see people so excited about a new house or designers doing their magic

Cons

Seasonal associates given choice of holiday to take off- while regular associates weren't, they will burn you out if you don't request time off yourself. As a cashier/customer service, you will do all tasks in the store- like stocking the shelves, merchandising, moving store departments. The furniture is heavy and there may not be any guys to help customers load these items. There are lots of ways you can get injured in the store.

Explore other reviews about HomeGoods

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

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