Store management - Store Management HomeGoods Employee Review

1.0
Jan 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of fun, current merchandise. Good sales associates that work very hard, for the most part. Day went by fast because there was always too much to do and not enough hours to get it done.

Cons

It seems like the managers with the most outrageous behavior got promoted. Actually worked with other Assistants who screamed at associates, treated customer's rudely, talked down to peers, bullied, verbally abused and made people cry and actually walk off the job. When person got promoted to store manager, it was time to go. This person got written up numerous times for his behavior but still got promoted to store manager. Doesn't anyone take these abusive complaints seriously? DMs always looking to criticize, bully and find things wrong rather than build up morale and actually address issues to support staff. Management tactics like you'd find in the 60's. If you made one mistake you were labeled and micro-managed in hopes of making your life miserable enough to want to leave. Most unprofessional group of management that I have ever worked with in retail career of 15 years. Associates worked like dogs for the mostly minimum wage they were paid and not respected or praised on top of that. Very bad morale. People actually cried when I left cause they didn't know how they were going to handle it with the crazies in charge left behind. No team work among store management & very dysfunctional in the way people were treated. Ridiculous amounts of manpower put into upper level management visits. Upper level management did not have a clue how things were really done because everything was so shining and perfect when they visited.

Explore other reviews about HomeGoods

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a basic retail job Decent hours Good management

Cons

Understaffed Can get pretty busy and overwhelmingly so

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers and a steady wpaycheck. And meeting some great people. The discount is nice.

Cons

This company likes to put all the work on its associates. Anything that’s grunt work or where you have to get your hands dirty. All they care about are pushing out those credit cards. I’ve seen some of the best employees quit because they’re burnt out and don’t get scheduled any hours. I don’t blame them. I’m looking for another job as I type this. My body hurts and I’m being abused physically and taken advantage of.

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