Comically Lack Respect for Employees - Seasonal Sales Associate HomeGoods Employee Review

1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Provided catering for some days in holiday season and does a weekly payroll schedule.

Cons

Gives employees hell for needing to "void" a transaction (having to remove a scanned product from the register machine after a customer changes their mind about purchasing) even after asking the customer if they are sure about a product at least one or twice. The training manager is the worst to work with; they were the main manager out of the four that made it a hostile environment (unless you had been a regular for at least two years). Funny how as the training manager, they didn't do an ounce of training and left it to a regular employee to show me the register and made me work alone on my register on my second day during peak hours. Another manager was two-faced and also showed favoritism toward the regular employees, letting one goof around and, a few times, having them void a transaction (in retail only managers are authorized to do this) which gave them power to treat seasonal workers horribly. Don't let it be closing, they will keep the college students for an hour or two, even if the store is cleaned up; it just has to have a certain aesthetic for the manager who is opening. I'm not joking; the store was neat, we were told once that the manager (who isn't the store manager, which would be different) who was opening liked to see the store a certain way and kept us for another hour. I could go into the discrimination I also witnessed against employees and customers, but that would be a lot to explain; it also wasn't only the managers' (that's just Bayside/Long Island people for you). Overall, it's not a good experience. I understand it's retail, but many things could've been prevented. The only thing I couldn't 100% hold against them for was the push of store credit cards (it's business and retail, no shocker).

Explore other reviews about HomeGoods

5.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Accommodating schedule, great staff to be around

Cons

Advertising our credit card is difficult

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

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