Poor leadership and dm not supporting the stores - ASM- Assistant Store Manager HomeGoods Employee Review

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The team and the associates are what keep the store together.

Cons

Upper management sucks. And wont listen to associates or asm when things are not going good in the store, they take store management side even though store manager is poorly trained and has no idea on how to managed a homegoods.

Explore other reviews about HomeGoods

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the company respects diversity.

Cons

After working there after a year, the no fault hours doesn't kick in, if your hired date falls after December. Working with lazy employees and bonus are not fairly distributed, depending on which shirt you work on.

1
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent coworkers, easy tasks, fine hours

Cons

Managers did not cooperate with me in terms of scheduling as a student (i was scheduled 30 hr weeks several weeks in a row despite communicating that I could not work that much because of school) and I felt like I was expected to bend over backwards for awful customers on a regular basis. Also, when district managers would come in for their yearly review the store managers would enact insane policies to make us look good to district that were never implemented otherwise (i.e. we weren't allowed to drink water on the store floor, even if you were on the register for an entire 8 hour shift.) I also did not like being told to continue aggressively pitching the company credit card to customers who had already told me several times that they were not interested, I feel this created a negative relationship between the customer and employees.

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