Management - Anonymous employee HomeServe Employee Review

2.0
Mar 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Homeserve is literally like one big family, it is a really good place to work. The CEO and other Chief Officiers like to spend time and get to know each person.

Cons

I was bullied by my then line manager, whom was hired as a rash decision (he was the only one to turn up to the interview). It was an awful time, being left out of meetings, being demeaned to others behind my back. When you raise an issue management really do stick with management and don't listen, so there was no hope really even after working your way up the ladder after working there for 7+ years. You're thrown away like a piece of rubbish. Oh and that manager that made my life hell and whom spent more time working on getting me out, was sacked for not being good enough at his job. Didn't help me though too little too late! I've gone through counselling all because they hired anybody just to quickly fill a position! Beware if this happens to you!

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HomeServe Response
10y
I'm sorry to hear that you had such a difficult time working with us towards the end of your seven years. We have all worked for managers who have not been ideal or even worse not suited to us as individuals. I don't agree with your comment about management always sticking together which seems to be proven by your observation that eventually your manager was exited from the business. We have almost three thousand People now so every manager will not be terrific but I do think it is accurate that there are far more good ones than bad. My door (if I had one) is always open. I wish you had come directly to me with your concerns. I hope you find more happiness in your next role. Best of luck. Cheers, Greg

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