Great place to work but some let downs - Anonymous employee HomeServe Employee Review

4.0
Mar 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fun place to work - Weekly 121's with manager to ensure you can talk about your concerns - A lot of focus on recognition of staff as well as customer - Mentor programme - Free car park - Free staff policy - Eating facilities on site

Cons

- Career progression is difficult unless you know the right people and they know you - Not many opportunities to attend training/courses to develop your skills - Old and slow systems - PeopleServe (benefits programme) has good intentions but can be too much of a fuss and a lengthy process

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HomeServe Response
9y
Thanks for posting a review and for pointing out some of the benefits to working at HomeServe. I'm sorry to read your thoughts on career progression. There is a lot of opportunity at HomeServe including management training. We circulate an email monthly, highlighting career moves and promotions and actively encourage people to develop their skills alongside our Learning department. As for events, we hold all-company cascades, a summer fair, Halloween fun fair, drive in cinema, comic relief call-centre, bake offs and monthly stand-ups, I'm not sure there's much more we could do! Thanks for the feedback regarding slow systems, this is difficult to raise without further information. If you're happy to get in touch, please email heretohelp@homeserve.com.

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5.0
Jun 2, 2026
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CEO approval
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Pros

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Cons

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2.0
Jun 1, 2026
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CEO approval
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Pros

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Cons

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