Pros
Good things about HomeServe The People - Very friendly and helpful. The Culture - It is very apparent that everyone in the company knows we are on the same ship, sailing to the same place. Everyone knows what part they need to play in order for us to make it to our destination. Leadership - I know all the names and faces of our Senior Managers/Directors/CEOs which people in other companies probably do not. They are very approachable and sit with us on the main office floor, which is not intimidating in the slightest as they are all very approachable and always willing to listen/help. They also regularly keeps us updated with what is happening with the business through a variety of ways. Caring - We have a scheme where we help vulnerable customers outside of a policy remits, which is money donated from the company in order to help these customers. Activities - HomeServe put on a lot of in-work activities, such as games and competitions and also out-of-work activities, such as mini theme parks on the car-park.
Cons
Sometimes I think some processes are a little too strict.