Poor support from management. - Heating Engineer HomeServe Employee Review

Hi there, thanks for your feedback. We’re disappointed to read your 'cons' of working for HomeServe. The Fair Pay project you refer to was undertaken in order to make pay fair for everyone by having a system and process that is clear, transparent and equitable and one that allows all employees to understand where they are in the business and where they are going in their own career. We consulted with 3,004 of our colleagues (Engineers, Frontline and Support) on the Fair Pay project and we are really proud of the fact that to-date 95% have accepted the new terms and conditions. I can also assure you that the safety of our Customers and our People, in the field or on our sites, is absolutely paramount to us and suggesting otherwise isn’t true. We are never complacent about safety, the foundation of our business is built on Customers feeling safe. We are extremely proud of our Engineers and the exceptionally good Gas Safe Audit score that we have achieved. Anyway, looks like leaving HomeServe was the right thing for you. Good luck with all your future endeavours.