Minimal Job security. Large amounts of redundancies made regularly - Anonymous employee HomeServe Employee Review

2.0
Jun 5, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sick pay Money off recreational activities

Cons

I've had a lot of time to reflect on my time working for homeserve and I don't mind saying I was one of the many that were made redundant and i'm writing this some 2 months after being made redundant with a clear head: - Lack of understanding of what goes on day-to-day from senior management - This causes issues in understanding time to deliver work - Also means the targets that get set are ludicrous and unattainable (i.e. they expected to go from 10,000 boiler sales to 20,000 in just year) - A lot of smoke and mirrors for a company that preaches an "open" culture Unfortunately I feel this is a company has become very "Americanised". They talk the talk, but they are ruthless behind closed doors

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HomeServe Response
7y
You’ve lost your job so of course I understand why you wouldn’t be happy although I don't agree with your comments and assertions about HomeServe. I’m just guessing but based on what you said I think you worked for a business that we acquired. The reality is when you put two businesses together there are overlaps of People and to have a sustainable business (your words) then you need to either redeploy these People or there will be redundancies. We always try to redeploy first. We have about three thousand People in our UK business and have had that many for about five years now. We need our People to be in the right places for our Customers and this sometimes leads to us having to make tough choices. Last point, I think if anyone reading your review has questions or concerns on sustainability then they should check out the details in the latest annual business figures released a couple of weeks ago. I wish you well in your future endeavours. Greg

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