Making a career - Customer Service Representative HomeServe Employee Review

5.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

I have worked for Homeserve for the past 18.5 years. I have been with the business this long because they are such a fantastic employer. They treat staff fairly and support us as much as possible. We are a big happy family and most agents enjoy coming to work. The facilities are great and the salaries very competitive.

Cons

It can be tiresome with the work itself but what you put in is rewarding as we are helping customers.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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