The Improvement Continues - Partnerships HomeServe Employee Review

5.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

The service Customers are receiving has never been better, and with new systems to come online, and when bedded in, this will further improve. The Trustpilot score is now 4.5/5 which the Partners of HomeServe really value, because they are entrusting their own brand and Customers in the service. The culture is centred around doing the right thing for Customers and Colleagues, if you buy in to this, there can be lots of opportunities for career development.

Cons

The HQ is in Walsall, commuting to the office can be sometimes challenging due to the M6/junction 10.

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HomeServe Response
6y
Thanks for your review and you are right, we aim to never stop improving, it's one of our People Promises!

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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