Dec 14, 2019
HomeServe Response
6yHi there - you raise some serious concerns in your review here and the best thing to do would be to find a way to talk them through with myself or someone from our People team. I can see that you are no longer with HomeServe and I am sorry that it appears you did not have a good experience with us. Without having more information or knowing more detail it's not possible for me to respond to your individual concerns, and this isn't the right forum for that anyway. If you would like to get in touch then please do so.With regards to the shift patterns - they are set up in a way that means we can deliver the best service for our Customers and we make sure we are really clear in the recruitment process that these are the shifts on offer. But we are also constantly looking at ways in which we can improve the shifts to create a better work-life balance for our People while continuing to ensure we are there when our Customers need us. Gareth