Good company, lots of driving - Field Engineer HomeServe Employee Review

4.0
Jan 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary was good, management were excellent and very fair and approachable. Colleagues were very good, office staff were good, customers are mostly very nice. Good vans and equipment levels.

Cons

Lots of driving, very repetitive work, started going downhill when the yanks got too involved. Career progression limited.

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HomeServe Response
6y
Hi there, thanks for your review. It sounds as though you enjoyed working at HomeServe, The point you make about our global business is an interesting perspective. We are a commercial business so therefore are always driven by profit but one of the things that helps set HomeServe apart is the focus on delivering excellent Customer Service too, and making sure our People are empowered to do that. HomeServe in North America is going really well which, as we are part of the same company, is good news all round. They operate in some slightly different ways there so it's great to have access to that information and expertise. We can and do all learn from each other. Good luck with whatever you are doing now. Martin

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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