Best Leadership! - Claims Team Manager HomeServe Employee Review

5.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

I have been employed by Homeserve for 17 years. Worked with many different people and gained some fantastic experiences in different areas of the business. What really stands out for me throughout this long journey in my employment so far which cannot go unmentioned is my current leader/manager Vicki McGurk. Vicki has been my mentor, my support function, my “go to” in the everyday challenges faced. She listens, acts, and provides such a comfort to me and my team with her honesty, transparency, and clear expectations. I cannot emphasise enough on Vicki’s leadership style which enables me and my team to perform for the business at our highest of capabilities. Knowing her job is not easy at the level of expectations for senior managers Vicki never shows any form of stress, impatience or negativity towards developmental challenges. A fantastic place of work and an even better manager to report into. Thanks Vicki from the whole homeworking team at Homeserve. You are amazing!

Cons

A very busy working environment with some challenging KPIs although works as a motivational factor rather than a negative deterrence.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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