Fast paced, customer centric organisation - Customer Service Manager HomeServe Employee Review

4.0
Jul 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Good leadership throughout with strong values to do what is right rather than what is easy. Very focused to deliver an effortless customer experience.

Cons

Limited transparency of salary bandings makes it difficult to know where the next step might be. Frequency of change can at times feel excessive.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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