A time of change - Customer Relations Advocate HomeServe Employee Review

Users say... "The people I have met over my years here have been a great support and knit together like a family" "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" "Management are approachable and friendly regardless of peer ranking one big family" "Colleagues and Customers are great." 

Users say... "Over the last few months, it has become evident that managers don't seem to care." "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." "At times the communication could be better" "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" "Not as much money possible"