Stay away - Anonymous employee HomeServe Employee Review

Terrible money, under £20k which I'm surprised is even legal. Constantly having to take call after call, often from angry/abusive customers. Monitored on everything, even going to the toilet. Chronically understaffed which meant calls were always queuing. It just made better business sense for them to overwork their staff and make customers wait on hold than it did to employ more people. Barely any opportunity for advancement