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      HomeServe

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      HomeServe reviews

      Overworked, Underpaid - CSA - Customer Service Associate HomeServe Employee Review

      1.0
      Mar 8, 2022
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of

      Cons

      Hard taskmaster, everything you do is monitored for compliance. Just above minimum wage and call turnover is expected to last no more than 2 minutes. Inbound calls constantly coming in. Fast paced and very stressful with incompassionate management team at all levels

      Explore other reviews about HomeServe

      5.0
      Jun 2, 2026
      Financial analyst intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exposure and a chance at a full time offer if you make the internship count.

      Cons

      Definitely a learning curve as with any company so you need to speak up and ask questions.

      2.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quicker hiring process than expected

      Cons

      Misleading job requirements and work from home arrangements

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