Fantastic Customer Focused Company - Customer Enquiries Allocations Representative HomeServe Employee Review

5.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Ive worked for HomeServe for 9 years and have seen major changes in the ethos of HomeServe, HomeServe really look after their staff and even more importatntly they look after their customers, HomeServe are not just an insurance company after money but really assess the needs of the customers by empowering their staff to do the right thing. The senior mangement team are absolutly fantastic and by having such a strong structire allows the staff to do the right thing. The benefits that they provide to the staff are outstanding and you really do feel part of the company and not just a number as i said they really do look after their staff which means their staff are happy and are more than willing to go above and beyond for their customers. I would recommend Home-serve as place to work and as an insurance company Im looking forward to many many more years with the company and i am excited about our future.

Cons

After 9 years in the company and the changes ive seen that have been implemented , i can honestly say that i have no cons of working for HomeServe.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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