A Great place to work! - Anonymous employee HomeServe Employee Review

5.0
Jun 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There is a great customer centric culture in the team. - No real hierarchy - the Chief Marketing Officer is very approachable and floor walks to speak to everyone in the team, regardless of your level in the business - Speaking of the Chief Marketing Officer, he is one of the best I have had the pleasure of working for! He empowers and engages his teams constantly and has introduced many great initiatives to keep his teams happy! - Promotions happen! Since working here I have seen many people (rightly so!) get promoted. This is something larger organisations struggle to do well. - There is a real sense of community in this organisation. - Great employee benefits eg cover policy for free for all employees, rewards systems which allows you get get great discounts at most high street retailers

Cons

- Some of processes are a little pre-dated and lengthy eg holiday forms, ink signatures - It's a great idea that the call centre and marketing sitting together but with the increased noise levels it can be difficult to concentrate at times.

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HomeServe Response
11y
Thank you so much for the kind words. I would like to say however that I'm able to be the best version of myself because the CEO and board encourage us all to be the best we can be. That might sound normal but it isn't. It is rare and I'm glad to be a part of it myself. I hear your pain on the noise level at times with us all being on the floor together. We are investing in 5 new meeting rooms for the ground floor of the Ryder Building which may provide you with a place for extra concentration when you need it. Greg

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Cons

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2.0
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Cons

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