4.0
Jun 3, 2015
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
There has been a real focus on values over the last year or so, from how we treat our customers to how we treat each other. This has been the foundation for HomeServe leaving the issues with fines and misselling firmly in the past. The last year feels like the best year of the company so far. The way the company is being structured by the Chiefs/Directors leaves me feeling very optimistic for the future.
Cons
There's still work to be done with processes - however, this is being worked on and improved on by the day. A few people still not onboard with the general optimistic spirit of the company - but won't be long before they turn around!