Great experience - Middle Manager HomeServe Employee Review

4.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Lot of things to do. Dynamic and a good focus on customers. Different In a good way. Lots of change and focus on improvement. Going in the right direction and could be absolutely the best company to work for. Not stuffy and routine. Every day is a surprise. It sees that value in treating employees well. I fully support the plan and the idea behind what Homeserve wants to be. There is a real chance it will get there and it is not that far away already. Definitely worth having on the cv.

Cons

40 hr week (a lot for a fs company), and if you are a middle tier manager you tend to work more hours, just to keep up with your basic admin and housekeeping tasks. There is no time for reflection, you are juggling multiple projects simultaneously and are on to the next thing straight away. There is a lot of `heads of something and directors of something` who keep appearing, so keeping up can be hard and they are all pulling on the same few key people's time. Head of and Director of is a bit of an exclusive club that few (if any?) people get into from within.

Explore other reviews about HomeServe

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great exposure and a chance at a full time offer if you make the internship count.

Cons

Definitely a learning curve as with any company so you need to speak up and ask questions.

2.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quicker hiring process than expected

Cons

Misleading job requirements and work from home arrangements

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